# Global Enforcement

SpaceKeep Labs operates a single access-verification system across its services. When a decision
affects your account, it applies everywhere — JARVIS included.

This page is intentionally high-level. It describes what you will experience, not how the check is
implemented.

## What enforcement does

A restriction is an account-level decision, not a per-service one. JARVIS honours it alongside
SpaceKeep and any other SpaceKeep Labs service connected to the same decision.

Two things follow from that:

- **It is not JARVIS-specific.** The same decision applies across SpaceKeep Labs services.
- **Signing in again does not clear it.** Re-authenticating — with a password, Google, or GitHub —
  does not create an exception.

## What you will see

### Your account is restricted

JARVIS shows an informational notice stating that your account has been restricted by SpaceKeep
Labs, and that the restriction is not limited to JARVIS. Depending on the decision, the notice may
include a reference you can quote to support.

Restricted accounts cannot use JARVIS.

### Access cannot be verified right now

Sometimes JARVIS cannot confirm your access — a temporary problem on the verification side rather
than a decision about your account.

In that case JARVIS shows a short **temporarily unavailable** notice and asks you to try again.
This is temporary and non-destructive:

- **Your account and data are untouched.**
- **No restriction is recorded.**
- **Every later request simply checks again**, so a brief outage never turns into a lockout.

If you see this, wait a moment and retry. If it persists, it is not something you caused.

## What this means for you

| Situation | What to do |
| --- | --- |
| Temporarily unavailable notice | Wait, then choose **Try again** |
| Restricted notice | Read it, then contact support if you believe it is wrong |
| Normal use | Nothing to do |

> [!WARNING]
> A restriction cannot be lifted from inside JARVIS. There is no setting, key, or request that
> changes it. If you believe a restriction was issued in error, contact SpaceKeep Labs support and
> include the reference from the notice.

## What enforcement does not do

- It does not delete your conversations, memories, or tasks.
- It does not expose any account data to anyone else.
- It does not apply to accounts without a restriction.

## Related

- [Account Security](/jarvis/security/account-security/) — everyday account protection
- [Privacy](/jarvis/security/privacy/) — what is stored about you
- [Troubleshooting — Restricted account](/jarvis/troubleshooting/#account-restricted)
